How Dexlivo collects, uses, and protects your personal information.
This Privacy Policy describes how Dexlivo ("we," "us," or "our"), operating at 323 Av. Grosvenor, Westmount, QC H3Z 2M3, Canada, collects, uses, and safeguards personal information obtained through the Dexlivo website at https://dexlivo.com and through the provision of our cleaning services.
We are committed to handling personal information responsibly and in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Act Respecting the Protection of Personal Information in the Private Sector (Law 25, Quebec).
When you contact us, submit a form on our website, or engage our services, we may collect:
When you visit our website, we may automatically collect certain technical data, including:
This data is collected through standard server logs and analytics tools and is used in aggregate form to understand how the site is used. It is not used to identify individuals.
We use personal information for the following purposes:
We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.
We may share personal information with:
We retain personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by applicable law. Client records related to completed services are typically retained for a period of seven years for accounting and legal purposes, after which they are securely deleted or anonymized.
You have the right to:
To exercise any of these rights, contact us at [email protected] or by phone at +1 514-977-2681.
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies to improve functionality and understand how visitors interact with our content. For detailed information, please refer to our Cookie Policy.
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor without appropriate consent, we will take steps to remove it.
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated date. Continued use of our website or services following any changes constitutes your acknowledgment of the revised policy.
For questions or concerns about this Privacy Policy or our data practices, contact us at:
Dexlivo
323 Av. Grosvenor, Westmount, QC H3Z 2M3, Canada
Email: [email protected]
Phone: +1 514-977-2681